Help Center

Frequently Asked Questions 💡

Find the answers you need and quickly learn about DogNames features and services

Do credits expire?

No. Your credits are valid forever and you can use them anytime you come back.

How do I generate dog names?

Simply upload a photo of your dog, select the gender and preferred style, then click the 'Generate Names' button. Our system analyzes your dog's breed, coat color, appearance, and personality traits to suggest unique, personalized names. Each generation costs 1 credit.

What's the quality of generated names?

Our model has been trained on tens of thousands of examples and considers your dog's physical features, personality traits, and your style preferences to generate meaningful and memorable names. Each generation provides multiple options with detailed explanations and reasoning.

Can I generate names for multiple dogs?

Absolutely! As long as you have enough credits, you can generate names for any number of dogs. We also support 'combo naming' - if you have multiple dogs, we can generate matching or complementary name sets that work well together.

Can I get a refund?

Due to the nature of digital goods, credits cannot be refunded once purchased. However, if generation fails due to system errors, we will fully refund the consumed credits. Please confirm your package selection before purchasing.

Is my data safe?

We take your privacy and data security very seriously. Uploaded photos are only used for analysis and will not be shared publicly or used for other purposes. All data transmission uses HTTPS encryption, and storage is also encrypted. You can delete your data at any time in account settings.

Which dog breeds are supported?

Our system supports all common dog breeds, including Golden Retrievers, Labradors, Corgis, Shiba Inus, Poodles, Samoyeds, Huskies, and more. Whether purebred or mixed breed, the system can accurately identify characteristics and provide appropriate name suggestions.

How fast is name generation?

Very fast! Generation typically completes in 3-5 seconds. We use advanced cloud GPU acceleration technology to ensure quick response even during peak hours. Premium package users also enjoy priority generation queue access for even faster results.

Can I customize name styles?

Yes! When generating, you can select multiple style tags such as 'Cute & Sweet', 'Strong & Bold', 'Funny & Playful', 'Unique & Cool', and more. We're also developing additional personalization options, such as customizing names based on owner's name, special dates, or cultural background.

What if I have other questions?

You can contact us by sending an email to support@dognames.fun, or visit our 'Contact Us' page to submit your question. Our support team typically responds within 24 hours.

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